Privacy Policy
Texas Health Care Academy is committed to protecting your personal information and your right to privacy. This policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
Effective Date: January 1, 2025 | Last Updated: July 2025
Section 1
Information We Collect
Texas Health Care Academy collects personal information that you voluntarily provide to us when you register on our website, express interest in obtaining information about us or our programs, participate in activities on our website, or otherwise contact us. The types of data we gather depend on the context of your interactions and the choices you make.
Personal Identifiers
We may collect your full name, mailing address, email address, phone number, date of birth, and government-issued identification numbers when required for enrollment or regulatory compliance purposes.
Educational Records
Academic transcripts, course enrollment data, attendance records, grades, certifications earned, and other educational documentation necessary for program administration and accreditation requirements.
Financial Information
Payment card details, billing addresses, and transaction histories collected securely during tuition payments, fee processing, or financial aid applications. All financial data is encrypted and handled in compliance with PCI-DSS standards.
Technical & Usage Data
Device information, browser type, IP address, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data collected automatically through cookies and similar tracking technologies.
Section 2
How We Use Your Information
Texas Health Care Academy processes your personal data only for legitimate, clearly defined purposes. We are committed to ensuring that the information we collect is used responsibly and in accordance with applicable privacy laws, including the Texas Identity Theft Enforcement and Protection Act and the Family Educational Rights and Privacy Act (FERPA).
1
Program Administration
To process your enrollment, manage your academic records, schedule courses, issue certifications, and communicate important updates about your program of study.
2
Communication
To respond to your inquiries, send administrative notices, provide customer support, deliver newsletters or promotional materials you have opted into, and notify you of policy changes.
3
Legal & Regulatory Compliance
To comply with federal, state, and local laws, respond to lawful requests from public authorities, enforce our terms and conditions, and protect against legal liability.
4
Website Improvement
To analyze usage trends, diagnose technical issues, enhance website functionality, personalize your experience, and develop new features and services that better serve our students and visitors.
Section 3
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. A cookie is a small data file placed on your device when you visit a website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some features of our site may not function properly without them.
Cookies We Use
- Essential Cookies: Required for basic site functionality such as page navigation and secure area access
- Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data
- Preference Cookies: Remember your settings and choices to provide a personalized experience
Your Cookie Choices
You have full control over your cookie preferences. Most web browsers allow you to manage cookies through their settings. You may choose to:
- Accept or decline cookies when prompted
- Delete existing cookies from your browser
- Set your browser to notify you when cookies are received
- Disable cookies entirely (note: this may affect site functionality)
Section 4
Data Sharing & Third-Party Disclosure
Texas Health Care Academy does not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your data only under the following limited and clearly defined circumstances, always ensuring that appropriate safeguards are in place to protect your privacy.
Service Providers
Trusted vendors who assist us with website hosting, payment processing, email delivery, and data analytics — bound by strict confidentiality agreements.
Regulatory Bodies
Accreditation agencies, government authorities, and licensing boards as required by law or as necessary for program compliance and student certification.
Legal Obligations
When disclosure is required to comply with a subpoena, court order, or other legal process, or to protect the rights, property, or safety of our organization and users.
Important: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity. We will provide notice before your information becomes subject to a different privacy policy.
Section 5
Data Security Measures
We take the security of your personal information seriously and have implemented robust administrative, technical, and physical safeguards designed to protect against unauthorized access, alteration, disclosure, or destruction of your data. While no method of electronic transmission or storage is 100% secure, we continually review and update our security practices to align with industry standards.
Encryption
All sensitive data is transmitted using SSL/TLS encryption protocols, and stored data is protected with AES-256 encryption standards.
Access Controls
Role-based access restrictions ensure only authorized personnel can view or process personal information, with multi-factor authentication required.
Regular Audits
Periodic security assessments and vulnerability scans are conducted to identify and address potential risks before they become threats.
Section 6
Your Privacy Rights
Depending on your jurisdiction, you may have specific rights regarding your personal information. Texas Health Care Academy is committed to honoring your rights under applicable federal and state privacy laws. We strive to respond to all legitimate requests within 30 business days.
Right to Access
You may request a copy of the personal data we hold about you. We will provide this information in a commonly used, machine-readable format upon verified request.
Right to Correction
If you believe any information we maintain about you is inaccurate or incomplete, you have the right to request that we correct or update that data promptly.
Right to Deletion
You may request deletion of your personal information, subject to certain exceptions such as legal retention obligations, ongoing enrollment, or accreditation requirements.
Right to Opt Out
You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly using the information provided below.
To exercise any of these rights, please submit a written request to our contact information listed at the end of this policy. We may need to verify your identity before processing your request to protect your privacy and security.
Section 7
Children's Privacy
Protecting Minors Online
Texas Health Care Academy does not knowingly collect personal information from children under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA). Our website and services are intended for individuals who are at least 18 years of age or who have obtained parental or guardian consent.
If we become aware that we have inadvertently collected personal data from a child under 13 without verified parental consent, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.
Section 8
Data Retention Policy
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, accreditation, or reporting requirements. The retention period may vary depending on the type of data and the context in which it was collected.
1
Active Enrollment
Full data retained throughout your enrollment period to support academic services, communication, and program administration.
2
Post-Graduation
Academic records and certification data maintained for a minimum of 5 years to comply with accreditation and regulatory requirements.
3
Account Closure
Upon request, non-essential personal data is securely deleted within 90 days, while legally required records are retained per applicable law.
Section 9
Policy Updates & Amendments
Texas Health Care Academy reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will notify you by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how we are protecting your information.
Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should discontinue use of our services and contact us to request deletion of your data.
Contact Us
Questions About This Policy?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we encourage you to reach out to us. Our team is committed to addressing your privacy inquiries promptly and transparently.
Email Us
We aim to respond to all email inquiries within 2 business days.
Call Us
+91-8668066650
Our support line is available Monday through Friday during regular business hours.
This Privacy Policy is governed by the laws of the State of Texas. By accessing or using the Texas Health Care Academy website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this policy.
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